Managing Internal Marketing and its Relationship in Attracting Administrative Competencies in Local Banks in “Assiut Governorate”
DOI:
https://doi.org/10.56830/WRBA03202403Keywords:
marketing management, attracting administrative competencies, local banks, administrative marketingAbstract
The aim of the current study is to shed light on its internal marketing management and its relationship in strengthening the attraction of administrative competencies in local banks in its portfolios. To achieve the objectives of the study, the correlative descriptive curriculum was used. The study sample was tested in the accessible manner of 110 local bank employees Local banks also found that the internal marketing department of local banks in the governorate of Itiyut from the viewpoint of the employees is large and that the degree of attracting administrative competencies in the local banks from the viewpoint of the employees is also large. The study came out after recommendations that the management of the bank should continue to have a communication system that allows the employees to communicate information to perform their task.
References
Artnetti, S., & Hasan, F. (2023). The Implementation of Competency Development of State Civil Apparatus in The Framework of Fulfilling The Rights of Civil
Servants In West Sumatra Province. Jurnal IUS Kajian Hukum dan Keadilan, 11(1), 176-195.
Atkinson, C. L. (2023). Competence in bureaucracy. In Global encyclopedia of public administration, public policy, and governance, (pp. 2244-2248). Cham: Springer International Publishing.
Bansal, H. S., Mendelson, M. B., & Sharma, B. (2001). The impact of internal marketing activities on external marketing outcomes. Journal of quality management, 6(1), 61-76.
Chebbi, H., Yahiaoui, D., Sellami, M., Papasolomou, I., & Melanthiou, Y. (2020). Focusing on internal stakeholders to enable the implementation of organizational change towards corporate entrepreneurship: A case study from France. Journal of Business Research, 119, 209-217.
Erdmann, A., & Ponzoa, J. M. (2021). Digital inbound marketing: Measuring the economic performance of grocery e-commerce in Europe and the USA. Technological forecasting and social change, 162, 120373.
García-Cabrera, A. M., Martín-Santana, J. D., de la Cruz Déniz-Déniz, M., SuárezOrtega, S. M., García-Soto, M. G., & Melián-Alzola, L. (2023). The relevance of entrepreneurial competences from a faculty and students’ perspective The role of consensus for the achievement of competences. The International Journal of Management Education, 21(2), 100774.
George, R. (2021). Quality Service Experiences Through Internal and Relationship Marketing. In Marketing Tourism and Hospitality: Concepts and Cases , (pp.
419-446). Cham: Springer International Publishing.
Herrmann, T. (2023). Account-Based Marketing: Much More Than a New Automation Trend. In Marketing and Sales Automation: Basics, Implementation, and Applications , (pp. 177-187). Cham: Springer International Publishing.
Ho, S. C., & Chen, J. L. (2023). Developing the e-commerce competency for entrepreneurship education from a gamified competition. The International Journal of Management Education, 21(1), 100737.
Jaura, G. S., & Sharma, T. (2023). A Study on Recent Marketing Trends. Eduzone: International Peer Reviewed/Refereed Multidisciplinary Journal, 12(1), 1-10.
Jones, P. (1986). Internal marketing. International Journal of Hospitality Management, 5(4), 201-204.
Khan, A. H. (2018). Administrative efficiency and effectiveness with the application of e-government: A study on Bangladesh public administration. User centric egovernment: Challenges and opportunities, 105-116.
Lings, I. N. (1999). Managing service quality with internal marketing schematics. Long Range Planning, 32(4), 452-463.
Meadows, A. B., Finstuen, K., Hudak, R. P., Carrillo, J. D., Lawrence, J. B., & Wright, K. (2003). Perception of managerial and administrative competencies of professional pharmacists in the US Department of Defense. Journal of the American Pharmacists Association, 43(4), 488-496.
Nuseir, M. T., El Refae, G. A., Aljumah, A., Alshurideh, M., Urabi, S., & Kurdi, B. A.
(2023). Digital Marketing Strategies and the Impact on Customer Experience: A Systematic Review. The Effect of Information Technology on Business and Marketing Intelligence Systems, 21-44.
Papadas, K. K., Avlonitis, G. J., Carrigan, M., & Piha, L. (2019). The interplay of strategic and internal green marketing orientation on competitive advantage. Journal of Business Research, 104, 632-643.
Pavlidou, C. T., & Efstathiades, A. (2021). The effects of internal marketing strategies on the organizational culture of secondary public schools. Evaluation and Program Planning, 84, 101894.
Piercy, N., & Morgan, N. (1991). Internal marketing—The missing half of the marketing programme. Long range planning, 24(2), 82-93.
Pitt, L. F., & Foreman, S. K. (1999). Internal marketing role in organizations: a transaction cost perspective. Journal of Business Research, 44(1), 25-36.
Tang, A. D., Chang, M. L., Wang, T. H., & Lai, C. H. (2020). How to create genuine happiness for flight attendants: Effects of internal marketing and work-family interface. Journal of Air Transport Management, 87, 101860.
Wongsansukcharoen, J., & Thaweepaiboonwong, J. (2023). Effect of innovations in human resource practices, innovation capabilities, and competitive advantage on small and medium enterprises’ performance in Thailand. European Research on Management and Business Economics, 29(1), 100210.
Zhang, T., Chen, Y., Wei, M., & Dai, M. (2022). How to promote residents’ collaboration in destination governance: A framework of destination internal marketing. Journal of Destination Marketing & Management, 24, 100710.






